Letter to CEO of Harley Davidson:
August 21, 2010
13019 Midfield Ter
St Louis, MO 63146
Harley-Davidson
3700 W. Juneau Avenue
Milwaukee, WI 53208
Attn: Keith Wandell, CEO
Dear Mr. Wandell,
I am 72 (almost) and rode my first motorcycle when I was 70. Last September I took delivery of a new Dyna Super Glide Custom from Doc’s. I have spent a lot of time on it and have almost 14,000 miles on it. It is an awesome machine. However that is not why I am writing.
I picked up a Harley Davidson credit card application at Doc’s, filled it out and sent it in. I recently received my card along with 8 pages of yatta-yatta which I submitted to my lawyer. The card comes with an arbitration clause. My current card has none so kindly cancel my application and card. Arbitration clauses suck and I will have nothing to do with them.
Keep turning out great machines but get rid of the arbitration clause in the credit card agreement.
Thank you.
Very truly yours,
Ronnay L. Jackson
P.S. to this post; a quote from Consumer’s Reports:
“Generally the arbitration companies earn their money from the credit-card issuer. An analysis by the Christian Science Monitor found that one of the nation’s largest arbitration firms ruled in favor of credit-card companies 96 percent of the time.”
